Description

About the job 

The One Group is one of the leading companies in the United States in the restaurant industry. With over 135 venues and 11,000 employees, our mission is to provide our guests with unforgettable experiences. We are searching for an experienced Human Resources Manager based out of our Denver office. This is an onsite position.

Position Summary: 

The Human Resources (HR) Manager will serve as the primary point of contact for employee relations matter, providing advice, research (including investigations) and guidance to management and employees. Also supports HR projects and other HR disciplines as required in designated market.

Duties and Responsibilities:

Handles employee complaints for assigned market through resolution.
Provides coaching and counseling to employees and Management to resolve employee relations matters, including policy interpretation and application.
Reviews and provides coaching on disciplinary actions and properly documenting employees to management team.
Leads thorough and timely investigations, traveling to locations as needed. Documents and communicates recommendations and outcomes as appropriate including keeping all necessary records.
Consults with VP of Human Resources as appropriate, and/or as directed by the CEO on personnel matters.
Provides information to management and employees on benefits, and other services and programs available to them.
Performs compliance activities and handles required reporting for assigned market or as required by HR leadership.
Supports proactive management and tracking of State and Legislative regulatory changes that affect assigned market and maintains knowledge of industry trends.
Supports HR projects as needed for assigned market or required by HR leadership.
Reviews and analyzes system-wide employee and operational statistics for HR compliance and employee relation matters to identify trends and areas of potential escalation, and recommends interventions, as appropriate.

Other Duties 

Reviews and makes recommendations to HR leadership for improvement of Company's policies, procedures, and practices on personnel matters.
Participates in administrative staff meetings and attends other meetings and seminars.
Supports HR projects as needed or as required by HR leadership

Requirements

Qualifications: 

Bachelor’s degree required.
3+ years of HR experience. 7 or more years of experience might be used in lieu of educational requirements.
Professional Human Resources Certification preferred
Previous experience in the restaurant/hospitality industry is highly recommended
Bilingual in English and Spanish required
 

Knowledge and Skills: 

The ability to engage in reasoned dialogue on all issues, be flexible, and affect change.
Ability to coach and partner effectively with business leaders to meet business objectives
Strong employee relations skills and talent management experience
Robust clients focus with outstanding judgment, critical thinking, and verbal and written skills.
Solid organizational skills and attention to detail
Professional and well organized
Knowledge of Microsoft Office products
Ability to travel to company locations as needed