Position Summary:  

The PCW Management Center, a single-family office located in Mystic, CT, is recruiting for an experienced Senior Human Resources Generalist Manager to support a growing team of 80+ employees across 4 entities and 6+ multi-state locations. The ideal candidate will have strong, demonstrated experience developing, administering, and leading all functions across the HR-spectrum and has proven experience leading HR functions as a department of one

This position may qualify for a hybrid remote work arrangement with the employee expected to be in-office three full days per week. 

Position Responsibilities:

Compensation and Benefits:

-Manage benefits programs. Assist with annual review of all benefits programs (insurance programs, etc.), conducting cost/benefit analysis, and recommending course of action. Serve as liaison throughout the year between benefits providers and staff

-Lead salary benchmarking initiatives. Prepare annual review of industry wages and salary by identifying and researching appropriate salary surveys 

-Responsible for payroll reporting and payment process

Compliance and Operations: 

-Maintain and manage the HR files, HRIS system and payroll system, ensuring data integrity 

-Ensure compliance with various federal, state, and local labor laws

-Manage HR audits (worker’s compensation insurance audits, Department of Labor audits)

-In concert with our legal partners and key staff members, maintain and update policy and procedures manuals and employee handbooks. As necessary, identify and draft relevant policies/procedures for inclusion in the manuals and handbooks

-Develop, maintain, and update HR-related documents (i.e., org chart, performance review forms, etc.)

Employee Life Cycle: 

-Manage the HR onboarding process (state and federal tax and I-9 paperwork, social security number verification, benefits paperwork, and payroll setup) as well as the offboarding process, as directed

-Draft and update job descriptions

-Facilitate and administer the annual review process

-Work with management to document and resolve employee performance issues, including developing and administering coaching plans and performance improvement plans

-Seek ways to improve and formalize HR department functions and procedures; identify and address gaps in HR department

Analyze HR metrics (turnover, engagement, absenteeism, etc.) to provide insights and recommendations

Employee Relations & Engagement

-Advise employees and managers on HR policies, employee relations, and conflict resolution

-Lead investigations into employee complaints, disciplinary actions, and workplace concerns, ensuring fairness and compliance

-Identify and implement projects to support employee engagement, satisfaction, and retention