INTERCIY TRANSIT IS SEEKING A DEPUTY DIRECTOR OF HUMAN RESOURCES

Intercity Transit is an innovative, growing, and nationally recognized large urban transit system based in Olympia, Washington. We are a voter approved municipal corporation and are governed by an Authority Board that consists of elected officials, community representatives and a non-voting labor representative.

Our mission is to provide and promote transportation choices respectful of the safety, comfort, and diverse needs of all our customers, to support an accessible, sustainable, livable, healthy, and prosperous community. 

We provide zero-fare public transportation that includes fixed route transit and ADA paratransit services. We also provide vanpool service to individuals who live or work in the greater Olympia, Lacey, Tumwater, and Yelm communities.

We are seeking an exceptional Deputy Director of Human Resources to provide leadership and oversight across the full range of Human Resources operations, with expertise in employee and labor relations. This position oversees multiple functional areas, and is responsible for consistent, equitable, and legally compliant Human Resources practices aligned with agency values, strategic priorities, and workforce needs. 

Just as importantly, we are seeking someone who believes that an effective HR organization is more than an administrative function - it is a strategic partner in building the workforce, culture, and capabilities in an organization now and for the future.

A successful Deputy Director of Human Resources at Intercity Transit will:

• Bring a collaborative leadership style, extensive HR expertise, sound judgement, and genuine commitment to serving the public with integrity and excellence
• Have a proven ability to navigate complex employee and labor relations matters, drive continuous improvement in systems and processes, build trusting partnerships, and lead strategic change initiatives.  
• Foster a welcoming and inclusive workplace culture that promotes belonging, performance coaching, open communication, accountability, and collaborative problem-solving across the organization.
• Embrace an executive leadership team structure while modeling a healthy work life balance.

It's an exciting time to join Intercity Transit!

Intercity Transit is a leader, major advocate, and prime source of information for public transportation in Thurston County. Our service area covers approximately 100 miles and has a population of 200,000 residents.

Intercity Transit’s ambitious short- and long-range plans include expanding service to underserved populations, developing bus rapid transit, leveraging Intercity Transit’s Zero- Fare demonstration project to increase ridership, remove transportation barriers for the entire community, and reduce emissions by expanding the use of hybrid and zero emission vehicles.

We believe public transportation is vital to the quality of life and economic vitality of Thurston County. We are passionate about providing excellent service and are committed to maintaining our reputation as an employer of choice in Thurston County. 

We operate out of a new state-of-the-art building and are currently in the middle of our next phase of the project, a significant renovation of our maintenance building which will be ready November 2026. 

 
As a Deputy Director of Human Resources, you will:

• Support and coordinate labor relations activities, including negotiation strategy, grievance management, misconduct investigations, and discipline. Provides expert guidance and interpretation of labor agreements to both management and employees. Serves as advisor to managers and supervisors, providing professional labor relations guidance. Act as the Director’s designee for department operations, labor and employee relations matters, grievance responses.
• Perform professional level work for human resources programs, serving as an internal Agency consultant. Provides counsel, training, and technical assistance to employees and managers. Helps managers and employees navigate complex and sensitive workplace matters and work toward timely, appropriate resolutions.
• Lead and support initiatives and actively contributes to and implements strategies and programs to foster an inclusive workplace, ensuring equitable practices and bias reduction. Collaborates to create a culture of respect and belonging.
• Maintain and administer agency classification and compensation system. Conducts job audits and position description questionnaires, makes recommendations for classification/compensation changes based on analysis results.
• Interpret and applies existing policies, contracts or regulations, and research past practices or established procedures. Oversee the delivery of consistent, accurate, and timely HR services across all divisions; ensure alignment with policies, collective bargaining agreements, and applicable laws.
• Develop and administer the Human Resources Department budget; monitor financial performance and ensure responsible allocation of resources.
• Direct HR supervisors and technical staff across the department.